Condo Moving Regulations in Ottawa Explained
Condo living offers a low-maintenance lifestyle that attracts many professionals and retirees in Ottawa. However, moving into a condo is far more regulated than moving into a freehold house. Every building has its own set of bylaws, and failing to adhere to them can result in fines, delays, or even being denied entry on moving day. This guide explains the critical condo moving regulations in Ottawa you need to know to ensure a seamless transition.
Main Sections
The Elevator Reservation
This is the single most important rule. You cannot just hog the elevator whenever you show up. You must book the "service elevator" well in advance—often 2 to 4 weeks prior. These elevators are padded to protect the walls and are locked off for your exclusive use. Most buildings in Centretown and Westboro strictly enforce 3-4 hour booking windows (e.g., 9 AM – 1 PM). If you miss your slot, you might have to wait weeks for the next opening.
The Security Deposit
Many property management companies in Ottawa require a refundable damage deposit (typically $250–$500) before they will install the elevator pads. This cheque is usually returned after a post-move inspection confirms no damage was done to the hallways, carpets, or elevator doors. Ensure you have this cheque ready for the superintendent on the morning of the move.
Restricted Hours and Days
Unlike a house move, you cannot move into a condo at 10 PM. To minimize noise for neighbors, most Ottawa condos strictly restrict moving hours to weekdays between 9 AM and 5 PM or 8 PM. diverse buildings ban Sunday moves entirely. Check your condo's specific "Declaration and Bylaws" document immediately to plan your move date accordingly.
Parking for the Moving Truck
Where will the truck go? Downtown condos often lack a loading dock. You may need to reserve a "loading zone" on the street. In Ottawa, this often requires getting a Temporary On-Street Parking Permit from the City to reserve meter spots. If your building has an underground loading dock, check the clearance height! A standard 26-foot moving truck often won't fit in a garage with a 10-foot ceiling.
Garbage and Box Disposal
After the move, you will have a mountain of boxes. You cannot just shove them down the garbage chute. Condo boards levy heavy fines for clogging chutes or leaving unflattened boxes in the recycling room. You are typically required to flatten all cardboard and bring it to a designated bulk recycling area. sophisticated full-service movers will often offer a "debris removal" service to take the boxes with them.
Local Expertise Section
Why This Matters for Ottawa and Gatineau Residents
Condo booms in areas like Little Italy (Claridge Icon) and Lansdowne have created high-density living with strict logistical bottlenecks. In Gatineau, high-rise moves (e.g., near Le Viu) follow similar rules but operate under Quebec's co-ownership laws. A unique Ottawa nuance is the "move-in fee" (non-refundable) charged by some newer builds, which covers the cost of reprogramming the intercom and key fobs. knowing these costs upfront prevents budget shocks.
To navigate the vertical challenge, read our specific elevator booking guidelines for Ottawa buildings. If your move involves a smaller unit, such as a secondary dwelling, check our guide on moving from a basement apartment. Of course, the fewer boxes you have, the easier the elevator ride will be—so follow our decluttering guide first.
FAQ
Q: Can I move in on a weekend?
A: It varies by building. Saturdays are usually allowed but highly competitive. Sundays and Statutory Holidays are often banned.
Q: What happens if the movers damage the elevator?
A: You (the unit owner/tenant) are liable. The cost comes out of your security deposit, and any excess is billed to you. This is why hiring insured movers is non-negotiable.
Q: Can I use the main entrance?
A: No. Bringing furniture through the posh lobby is almost always forbidden to protect the decor and resident experience. You must use the loading dock/service entrance.
Q: Do I need insurance to book the elevator?
A: Yes, many property managers demand to see a "Certificate of Insurance" (COI) from your moving company before they will confirm the booking.
Q: What if the truck doesn't fit in the loading dock?
A: The movers will have to perform a "long carry" (shuttling items from the street to the dock). This takes longer and costs more, so tell your movers the height clearance beforehand!
Condo moves are a test of coordination. By respecting the condo moving regulations, you respect your new neighbors and property management, setting the tone for a positive living experience. Contact UpMove to find movers who are "condo-approved"—experienced professionals who have the insurance, equipment, and etiquette to navigate Ottawa's high-rises smoothly.

